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General Travel Insurance FAQs

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Is Travel Insurance Affordable for over 70?

We offer Travel Insurance plans for everyone’s budget. We offer exclusive Good/Better/Best Plans to choose from that are underwritten by carriers rated “A+” (Strong) by Standard & Poor’s and “A” (Excellent) by A.M. Best for when it really matters.

Does Travel Insurance cover for those over 75yrs of age?

Yes our plans offer travel insurance for those who are 75Yrs old. You can buy our Comprehensive Trip Protection plans up to 100 years old. Our exclusive plans are underwritten by carriers rated “A+” (Strong) by Standard & Poor’s and “A” (Excellent) by A.M. Best for claims-paying ability for when it really matters.

Travel Insurance for over 75yrs old?

Yes our plans offer travel insurance for those who are over 75 yrs of age . You can actually buy our Comprehensive Trip Protection plans up to 100 years old! Which makes you lucky for a couple reasons, you’re ALIVE, and you’re TRAVELING!

I’m Traveling with a friend. Can I add my friend or someone not living with me to my travel insurance plan?

Yes you can.  If you reside in the same state and are traveling together you can enroll in a single plan even if you are not living together.  If you reside in separate states, a separate plan must be purchased based on one’s state of residence.  The exception would be a student whose primary residence and address is their home state if not considered a permanent resident where they  go to school.

How do I determine the amount to insure for my Trip?

Trip Insurance covers your non-refundable costs.  Take all those costs that are non-refundable and total them together to determine the amount to insure.

If I buy Travel Insurance can I cancel my trip for any reason?

Only if you buy the optional benefit CFAR (Cancel For Any Reason).   CFAR allows you to cancel your entire trip two (2) or more days before your scheduled departure date for any reason not already covered on the standard policy and will cover 75% of the non-refundable costs.    Without this optional benefit, a standard trip insurance plan generally covers when you have to cancel your trip for loss of a job, injury, or illness to you or a family member.

What does Trip Insurance cover?

Generally, travel insurance protects your non-refundable costs if you have to cancel your trip for a covered reason, offers coverage if your trip is interrupted, covers out of pocket medical costs and an emergency evacuation due to a medical emergency, along with many other benefits that can offer you peace of mind when traveling.  Knowing you have protection against unexpected events can make your travel less stressful.  The specific benefits can vary depending on the plan and underwriter.

What are the benefits with Travel Insurance?

There are many benefits and protections to travelers.  Generally, travel insurance protects your non-refundable costs if you have to cancel your trip for a covered reason, offers coverage if your trip is interrupted, covers out of pocket medical costs and an emergency evacuation due to a medical emergency, along with many other benefits that can offer you peace of mind when traveling.  Knowing you have protection against unexpected events can make your travel less stressful.  The specific benefits can vary depending on the plan and underwriter.

Why should I buy Travel Insurance?

Trip Plans are worth paying the premium in order to have financial protection from the losses you may incur before or during a trip.  Beyond protecting your trips’ non-refundable costs due to unexpectedly canceling your trip or your trip being interrupted and numerous other benefits, there is also peace of mind in the event of an emergency:  if you are hospitalized you have coverage for your out-of-pocket medical expenses and if necessary a medical evacuation.

Is Covering my trip with Insurance worth it? Why should I buy Travel Insurance?

It depends.  Each plan is different and the claims paying history of the Insurance Company which underwrites  the plan is important.  Some plans out there are very limited in coverage, and you want a reliable underwriter for when you do have a claim.  All of TME’s Travel Insurance Trip Plans are worth paying the premium in order to have financial protection from the losses you may incur for a canceled or interrupted Trip    We also provide peace of mind in the event of an Emergency:  If  you are hospitalized your out of pocket medical expenses and if necessary under certain circumstances a medical evacuation are covered.  Our underwriter carry  a Financial Strength Rating of A+ (Superior) from AM Best

What are the 3 main benefits available with Travel Insurance?

Trip and Travel Insurance can be intertwined or mean different things.  For TME Travel Insurance we offer three Trip Plans that include the cost of the trip, out-of-pocket costs associated with a medical emergency, and an emergency evacuation.  We also offer two other limited Travel Insurance Plans, one that includes only medical emergencies and an emergency evacuation and another that includes coverage for an emergency evacuation.  Both of these plans offer the added optional benefit of taking you to a hospital back home in the U.S.

Should I get trip insurance for only my flight or cruise costs?

You can.  But you will have better benefits and limits buying from a company like TME Travel Insurance, where they offer comprehensive benefits with higher limits, more coverage, and you can bundle all of your trip costs under one policy.

Tell me about Trip Cancellation insurance with AMEX, Visa or Mastercard?

They may include some coverage. You should call them directly and ask specifically what is covered.  But similar to the limitations of adding trip cancellation insurance to your flight, you will have better benefits and coverage limits buying from a company like TME Travel Insurance, We offer comprehensive benefits with higher limits and you can bundle all of your trip’s costs under one policy when you buy from us.

Is it cheaper to buy travel insurance separately from the airlines and cruise lines?

No, it is usually less expensive and much less complex and time-consuming to buy one policy that will cover all your covered expenses.

How long does it take to get a Travel insurance quote?

Get a quote in 2 minutes, plus 2 minutes to issue your own policy online using our state-of-the-art quoting platform.

What is the difference between Travel insurance companies?

We only use the best insurance companies. When you have a covered claim, we don’t want anything less than a stellar claims service for our customers.   TME Travel Insurance carriers are AM Best rated A(Superior).

What if I simply decide not to go on a trip and the reason is not for a covered reason like loss of my job, injury, or sickness?

Trip cancellations and trip interruptions due to known, foreseeable, or expected events, epidemics, or fear of travel are generally not covered unless you add the ‘Cancel For Any Reason’ optional coverage.  In the case of “Cancel For Any Reason” your trip costs are covered up to 75% of your total trip costs.  See more on this in our Trip Cancellation FAQ section below.

How much does trip insurance typically cost?

While travel insurance costs vary, the average is somewhere between 4-8% of your total trip cost*. If you’re on the fence, then consider this: an emergency can cost tens of thousands of dollars, but the insurance plan might be a fraction of your trip cost.

Does travel insurance really work?

Though you may pay 4 to 8 percent of your trip cost for travel insurance, travel insurance is often worth the investment for its potential to help reimburse you for hundreds of thousands of dollars of covered travel-related expenses like emergency evacuation, medical bills from the hospital, and costs related to unexpected trip cancellation, delay, or interruptions.

How long before my trip should you get travel insurance?

Buy travel insurance as soon as you know your travel dates and immediately after paying for your trip.   See more on this in our Trip Cancellation FAQ section below.

Are travel insurance costs based on age?

Travel insurance costs, like any other kind of insurance, are based on risk. Because older travelers are more at risk for health problems, the cost of travel insurance rises with age. This doesn’t mean, however, that travel insurance is out of reach for older travelers.

What is the most common travel insurance claim?

Trip Protection Plans, also generally called Travel Insurance, offer protection for unexpected trip cancellation, delay or interruption along with medical expenses and evacuation for emergency illness and injury. Trip Cancellation has the highest frequency of claims.

What travel insurance plans do you offer?

We offer 3 Trip Insurance Plans (Good/Choice, Better/Preferred, Best/Elite) that offer benefits when a trip is canceled, delayed, or interrupted, and includes emergency medical and evacuation protection.  We also offer a plan for those who don’t have or want their nonrefundable trip costs to insure, but want to have emergency medical and evacuation protection with the added benefit of an evacuation back to your home hospital in the U.S.  We also offer a plan for those who aren’t concerned with nonrefundable trip costs, or emergency medical expenses and only are interested in an emergency evacuation protection plan that includes the benefit of flying you back to your home hospital in the U.S.   This plan is also a good complementary plan to add to any of the 3 (Good/Choice, Better/Preferred, Best/Elite) Trip Insurance plans, although all 3 of the Trip plans include emergency evacuation protection, this plan has the added benefit of flying you back to your home hospital in the U.S.

What amount of my trip costs do I insure?

You need to insure the total amount of your non-refundable trip costs to get the most benefits and qualify for the coverage. 

What documents do I need to purchase a travel insurance plan?

Our online quote to purchase process is straight forward and usually takes 5 minutes to complete.  You will need to know your travel dates and the total cost of your trip along with trip participants’ names and ages.

Can I add a friend or someone not living with me to a travel insurance plan?

Although most people in different households purchase their own plans, if you reside in the same state you can enroll in a single plan even if you are not living together.  If your traveling companion resides in a different state, a separate plan must be purchased for residents of each different state to ensure coverage and comply with State insurance regulatory rules.

What is the Travel Assistance that is covered under all your plans?

A 24-hour 7 day a week Travel Assistance service through our assistance provider, On Call International.  We provide this service to all our TME Travel Insurance Plan Holders.  If you have any travel questions or need assistance during your travels, please call our complimentary service provider.

Do you provide coverage for any destination in the world?

Almost! Countries currently excluded include Algeria, Belarus, Chad, Chechnya, Congo DR, Cuba, Iran, Ivory Coast, Liberia, North Korea, Palestinian Territories, Russia, Sierra Leone, Republic of South Sudan, Republic of Sudan, Syria, and Somalia, but this is subject to change.  This is due to some remote areas such as islands, arctic circle, Antarctica, and other regions may not have medical services available to properly assess and determine whether a medical transport is warranted. These regions may also lack sufficient access to airports that can handle medically equipped air ambulance jets and the requirements needed to land and take off from such areas.

What is the most you will pay if I have a claim from a canceled or delayed trip, medical expenses while traveling, or a medical evacuation?

Like all insurance policies, each benefit has a maximum dollar limit based on the plan selected.  You can review these on our home page, www.TMEtravelinsurance.com by selecting any plan and entering your state.

Do you offer an annual coverage plan that covers all my trips over the course of a year?

For Trip Cancellation costs, you must purchase a separate policy for each trip.  For Medical expense and Evacuation coverage, we indeed do offer annual plans.  (Currently we do not offer these plans for NY, WA, and FL).

I understand you will reimburse my non-refundable trip cancellation costs. But how does the medical expense claims process work?

Medical expense coverage for travel insurance is generally secondary or excess to one’s primary health insurance. When filing a claim for reimbursement, your health insurance information is required, and benefits are coordinated with your primary plan. Eligible expenses typically include physician services, hospital confinement, use of operating rooms, laboratory tests, X-Rays, examinations or treatments, prescribed drugs, and emergency dental expenses. Please see your specific plan certificate for more details on eligible expenses covered and plan limits. Please review your plan document or visit our Claims Page for more details and the appropriate form(s) to submit for reimbursement under your plan.

Buying Online FAQ’s

I already bought a plan from you; how do I make changes to my policy?

If you have not departed on your trip or filed a claim, you may be able to change certain details of your plan, including adding travelers who reside in the same state, adjusting trip dates, and adding eligible trip costs for select plans based on the terms and limits of the plan you selected.  If your trip cost or duration changes, the cost of your travel protection plan may also change.

How do I get a copy of my policy?

When you purchase a plan, you will receive your plan documents via email.  If you are unable to find the original email, please contact us and we can resend.

When will my policy become active?

As soon as you complete our online 2 minutes to quote and 2 minutes to issue your policy , your plan becomes effective at 12:01 am on the effective date, or for same day coverage then it becomes effective at 12:01 am the following day.   All coverage (except Trip Cancellation) will begin on either effective date or upon your departure from your home residence or home country.  See policy terms for more information.

If I decide to extend the duration of my trip can I also extend my insurance coverage?

In most cases you can extend coverage if you choose to extend your trip.   You can email or call us at (602) 344-9225 or (888) 963-4933 and press “3” at the prompt.  Coverage for the extension begins only after it is confirmed by TME Travel insurance and additional payment is processed in full.

What does the initial deposit date in the application mean?

Your initial deposit date is the day on which you made your first payment toward the trip. This could be a flight, hotel booking, reservation for a tour, cruise, etc.  So be sure and purchase your policy within 14 days after booking your trip and paying your initial deposit.

Trip Cancellation FAQs

Cancel for any reason coverage (CFAR) sounds too good to be true? What is the catch?

CFAR is coverage that offers reimbursement for up to 75% of your trip costs when you cancel a non-refundable trip for any reason that isn’t covered by our Standard Trip Cancellation Insurance.  Standard Trip Cancellation Insurance generally covers loss of a job, injury, or illness to you or a family member.  Cancel for Any Reason coverage extends the coverage to simply choosing you no longer want to travel.  That is why it is more expensive.  

If you choose to cancel your trip because you decide you want to go to a family reunion or just not go at all, then the added CFAR option reimburses up to 75% of your non-refundable trip costs.

CFAR is an optional upgrade, available when you purchase the Elite Plan only. If seeking Cancel For Any Reason (CFAR) optional coverage, you must purchase within 14 days of your initial payment or deposit for your trip.  See the plan certificate for your state for details when securing a quote. This coverage is not offered in WA or NY.  Most policies require travelers to insure 100% of their trips cost to be eligible for CFAR.

I see I can save some money by purchasing one of the Trip Cancellation Insurance, rather than the more expensive Cancel For Any Reason coverage? What is covered under the Standard Trip Cancellation policies?

On the Standard Trip Cancellation Policy, the most common covered reasons are unforeseen illness, injury, or death of either the traveler, a traveling companion, or a non-traveling family member along with loss of a job.   So yes, if your spouse or children get sick or you lose your job you are all covered under the Standard Trip Cancellation Plan.

What is Considered “Total Trip Cost” in the application?

The non-refundable costs include pre-paid trip deposits or payments that would be lost if you had to cancel for a covered reason prior to your trip departure. These include non-refundable cancellation charges imposed by the travel suppliers, airfare cancellation charges for flights in connection with your trip commencing within one day of the travel arrangements and coverage for the reissue fee charged by the airline for the tickets, or for the cost charged by the airline to retain your frequent flyer miles if not used to purchase the airline ticket in conjunction with this Trip. You must have covered the entire cost of the Trip including the airfare. Some examples of pre-paid non-refundable expenses may include vacation rental costs, campground fees, rental car fees, tickets for tours or events, plus hotel/resort and airline ticket costs. Determine those costs by reviewing your trip reservation documents or consulting with your travel suppliers to determine which costs are non-refundable for your trip.

What if I get in a bad car accident before my trip and my doctor says I can’t travel?

You are covered, any trip costs that are nonrefundable will be covered up to 100 percent.

What if I am laid off from my job, am I covered?

Yes, a covered reason for cancelling is being laid off from your job.  Please check your policy terms and conditions for full details.

Does trip insurance cover all of my cancellation fees?

Your trip cancellation coverage reimburses you for the nonrefundable costs associated with your trip such as airfare, hotel reservations, event tickets, car rentals and more as long as you cancel for a covered reason; such as illness, inclement weather, or a death in the family.   

Can I cancel my plan if I have not yet departed on my trip?

Your plan comes with a 10-day free look period from the date of purchase, where you can secure a full refund if your departure date has not been reached. If the 10-day review period has passed, the plan is non-refundable.  You can request to adjust travel dates, add travelers and make other changes any time before your departure.

Emergency Medical Travel Plans FAQs

I don’t need to insure my Trips non-refundable costs, Can I buy a medical plan for in case of an emergency?

Emergency Medical and Evacuation insurance is offered as part of our comprehensive trip insurance plans or can be purchased as a standalone plan.

Can I buy just medical evacuation travel insurance in case of an emergency?

Emergency medical evacuation insurance is offered as part of our comprehensive trip insurance plans or can be purchased as a standalone plan with the added optional benefit of flying you to your home hospital back in the U.S.

What is the difference between medical evacuation and repatriation?

Medical evacuation refers to the urgent transport of a patient to the nearest appropriate medical facility after a serious illness or injury. Medical repatriation refers to transporting a patient back to their home country or place of residence, typically after they are stable enough to travel, so they can continue treatment or recover at home.

What is repatriation of remains travel insurance?

In the unfortunate event that someone dies during a trip, repatriation of remains insurance arranges for the return of that person’s remains to his or her country of origin or to a nearby funeral or cremation facility.

How do you handle Pre-Existing Medical Conditions?

You can secure a plan if you have pre-existing medical conditions, but some exclusions will apply. If during the 60 day period before you purchase your policy you are first diagnosed with a medical condition (or had a change in diagnosis), required a change in prescription medication, were advised to seek medical attention or had exhibited symptoms which would have caused a reasonable person to seek medical attention then claims related to such medical conditions are excluded.

However, if you purchase a TME Preferred (Better) or Elite (Best) Trip Protection Plan, we do include a pre-existing medical condition exclusion waiver so long as the plan is purchased within 14 days of initial trip deposit and before your final payment due date, all pre-paid trip costs are insured, and you are medically able to travel on your effective date. Traveling against the advice of a physician or for the purpose of seeking medical services (aka medical tourism) is excluded from coverage under the medical expenses portion of our policy.

Is Covid covered for medical expenses?

Covid is not excluded.  Infectious diseases such as COVID are treated as any other illness and are not specifically excluded from any of TME Travel Insurance plans.

Is Covid covered for emergency evacuations?

It is important to keep in mind that not all hospitalizations for accidents or illness, including COVID, will warrant a medical evacuation.  But if a medical evacuation is warranted, you are covered.

When is a Medical Evacuation warranted?

If a more serious or critical condition warrants a medical evacuation per the terms of the plan, a medical evacuation will take place.  A medical evacuation transport is from hospital to hospital and requires a full medical assessment, must be recommended and certified by a physician, and must be approved in advance by the assistance company medical personnel.

What happens if I am required to quarantine at my destination due to an infectious disease such as Covid?

If you test positive and are directed by a physician or the authorities to quarantine and are unable to fly home, then Trip Delay coverage may provide coverage for reimbursement for accommodations and meals beyond your scheduled return date. Benefit limits will vary based on the plan selected.

I have USA Health Insurance from my employer…. why would I need your Medical Expense coverage?

Although one’s primary medical insurance may have some coverage for medical emergencies when traveling, these coverages may be limited and are subject to deductibles, copays, and out of network reimbursement limits.  .. Emergency medical expense coverage helps offset those out-of-pocket expenses by reimbursing eligible emergency medical expenses up to the maximum limit per the terms of the plan.

How do I file a claim for Emergency Medical Expenses?

Complete the appropriate form on our Claims Page and submit it to the company.  To expedite your reimbursement, answer all the questions and provide all the documents.  Medical expense coverage for travel insurance is generally secondary or excess to one’s health insurance coverage.   Eligible expenses typically include physician services, hospital confinement, use of operating rooms, laboratory tests, X-Rays, examinations or treatments, prescribed drugs, and emergency dental expenses that were out of pocket costs to you.  Please see your specific plan certificate for more details on eligible expenses covered and plan limits.

What if my trip is extended because I am hospitalized at my destination?

If your trip is extended because of a covered medical emergency, we will automatically extend your coverage period until the earlier of when you are able to return home or to your point of origin or until you arrive at a suitable medical facility for further care.

If I am medically evacuated what happens to my family or traveling companions who are covered under my plan?

TME Travel Protection plans will assist your companion or dependents to join you at the hospital you have been evacuated to via a regularly scheduled flight Some Air ambulance providers may allow a companion and additional family member(s) to join the patient on the aircraft back home when possible and if space allows, but this is entirely up to the air ambulance provider.

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