TME Travel Insurance is monitoring COVID-19 and its potential impact on our customers and their travel. Travelers should consult the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) for the most up to date information on COVID-19.
This document is designed to provide general information regarding the terms of our travel protection plans as they relate to certain COVID-19 situations. Coverage may vary by state and plan so please review your plan documents for details. Plan documents for each state can be viewed through the PLAN OPTIONS tab of our website. If you are seeking information on how to submit a claim, please visit our Claim page. Each claim is based on its unique facts and circumstances and will be considered after pertinent information is submitted.
Please read your travel protection plan documents carefully if you are considering canceling your trip due to COVID-19. Fear of travel is generally not a covered reason for cancellation under our travel protection plans. Review plan details for perils that are covered, as each plan includes different coverages, limits and terms.
For purposes of these FAQs and coverage under our plans, the term Quarantine means Your strict isolation imposed by a Government authority or Physician to prevent the spread of disease. An embargo preventing You from entering a country is not a Quarantine. “Stay at home” or “Shelter in Place” orders issued by federal, state, or local governments are not considered Quarantines.